SENIOR TECHNICAL ANALYST INSTRUMENT TECHNICIAN
Reporting to the Project Manager and working under very limited supervision, this position plays a critical role in carrying out the Company’s Strategic Plan and contributing to the success of the CTS Mission. The Instrument Technician Senior Technical Analyst supports and works effectively in a team-based organization, carrying out training systems development, coaching, project management, and administrative responsibilities.
The Instrument Technician Senior Technical Analyst develops the CTS training system which is tailored to the client’s plant operation, maintenance, and collection processes. This classification also supports the planning, organization, and accomplishment of training module material. This classification may, on a limited basis, work weekends and off-shifts based on the operation of the client’s plant and facilities.
The Instrument Technician Senior Technical Analyst requires the ability to exercise a high degree of independent judgment and effective decision-making, communication and interpersonal skills.
EXAMPLES OF DUTIES
Works with the Project Manager to develop and assist to implement Strategic Plan objectives and performance measures to meet CTS goals; develops and applies benchmarking data and other work group metrics; ensures that performance measures are tracked and met; works with others to identify and implement process improvements.
Executes the approved Training Module Development schedule to document the work of Instrument Technicians in operating, testing, and maintaining the Client’s treatment equipment and facilities.
Ensures that the Client’s safety program requirements are included in training material; works with Client staff and Environmental Health and Safety experts to identify and resolve safety issues.
Provides technical and coaching assistance to Client’s Instrument Technicians (s) to effectively carry out day-to-day duties and responsibilities during training module development.
Ensures that Standard Answers (SA) are developed which provide a tailored standard for training and assessment of Client’s employees; uses CTS software to develop the SA and Competency Assessments (CA).
Ensures that Standard Operating Procedures (SOP) are developed and maintained for all treatment equipment and facilities for which a task competency is developed.
Uses a variety of plant operational data, technical information, and best practices to develop training modules; develop competencies that enhance equipment and process reliability as well as Operation and Maintenance (O&M) processes.
Reviews and evaluates a variety of operational data, including data from the SCADA system, daily logs and tests to incorporate into the training module.
Leverages Capital Improvement Project support to identify a need for future training requirements; researching and providing necessary data to support a training plan for future system installations.
Supports Train-The-Trainer sessions to allow the client’s trainers to use the training system.
Provides significant input to a variety of periodic and special reports, including monthly reports.
Furnishes information and recommends action to the Project Manager and client’s Instrument Technician Manager for improved operational efficiency.
Helps create a strong performance ethic within the CTS team.
Motivates Client’s employee(s), recognizes employee contributions, and maximizes individual development.
Coordinates with other Senior Technical Analysts and the Project Manager to develop a CTS-wide approach to issues.
Incumbents will perform any other duties that are appropriate for the scope and level of responsibility of this classification.
Completion of a certified Instrument Technician training program/apprenticeship and ten years of increasingly responsible experience in the operation and maintenance of the instrumentation systems in wastewater treatment plant and related facilities. Three years of experience in a lead capacity and/or additional education related to wastewater operations, business, or supervision in the public sector are highly desirable. Additional experience beyond the required ten years may be substituted for some or all of the Instrumentation certification.
- Principles and practices of effective performance management
- Leadership, and team building; project management and coordination
- The principles, practices, equipment, materials, standards, and procedures used in the operation and routine preventive maintenance of a medium-sized or larger treatment facility, pumping stations, and related facilities
- Safety rules, codes, principles, and practices related to the work, including the methods and precautions used in storing and handling chemicals and other hazardous materials
- Applicable public health and governmental regulations
- Installation, inspection, maintenance, repair, troubleshooting, calibration, programming, modification, upgrades, and testing of a wide variety of electrical/electronic/instrumentation equipment and software related to pumping stations, water treatment plants, emergency back-up power, utility plants, and Supervisory Control and Data Acquisition (SCADA) systems (systems may include, transmitters, recorders, PID loop controllers, atmosphere testers, programmable logic controllers (PLC’s), ultrasonic meters, network servers, related communication devices (radio’s and antenna’s), variable frequency drive systems and pneumatic and telemetry equipment
- Proper safety precautions and safe work methods.
- Developing and implementing goals, objectives, policies, procedures, work standards, and internal controls
- Selecting, training, developing, motivating, and evaluating staff
- Delegating work while providing assistance as needed
- Diagnosing malfunctions in a variety of electrical, electronic, SCADA and instrumentation systems
- Use and care for tools and test equipment used in maintaining and repairing electrical, electronic and instrumentation systems
- Understanding of new and existing computer aided design (CAD) documents
- Interpreting electrical and process control drawings, plans and specifications
- Diagnosing defects in a variety of electronic, pneumatic, and electrical equipment common to instrumentation
- Analyzing operational problems and recommending solutions; efficiently using materials, staff, and equipment
- Using standard PC programs, SCADA, and the CMMS
- Analyzing operating problems, evaluating alternative proposals, and making sound conclusions.
- Demonstrate excellent judgment about both technical and management issues and make sound, independent decisions about day-to-day activities
- Help team members remain accountable for their work products and behaviors
- Set reasonable performance expectations
- Take appropriate action if standards and expectations are not met
- Support the planning, organization, direction, and evaluation of the CTS team work
- Inspect plant facilities and recognize inefficient, unusual, or dangerous operating conditions
- Provide input to the development and revision of operating schedules and procedures to meet changing conditions
- Coordinate work within the CTS team
- Ensure that designated Instrument Technicians are trained in the proper methods, materials, techniques, and safety procedures related to the competency based training system
- Understand and carry out oral and written instructions in English
- Make clear, concise and effective oral reports and presentations
- Deal tactfully and effectively with CTS staff and the Client’s employees.
- Ability to work collaboratively with others in a team-based organization focused on continuous improvement in training
- Establish and maintain a positive customer service attitude and effective working relationships with customers
- Demonstrate excellent two-way communication skills with CTS staff and others, including the ability to listen, explain, and facilitate
- Ask for input
- Offer help
- Accept suggestions
- Maintain professional behavior during stressful situations
- Motivate and develop others
- Provide recognition and encouragement
- Must demonstrate integrity, fairness, and flexibility and work with others to establish a climate of openness, mutual respect, and teamwork
- Must demonstrate the ability to work with very limited supervision while providing the highest quality product to our Client’s
Licenses, Certificates, or Credentials:
Must possess a valid Class C California driver’s license, have and maintain a satisfactory driving record, and reliable transportation.
Must possess the physical characteristics to perform the critical and important duties of the class, including the ability to climb stairs and ladders, stoop, walk at least a mile a day, and work outdoors in a variety of weather conditions.
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